Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. By using dandelionwear.com, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, including:
- Account details — your name, email address, and password when you register.
- Order and delivery details — your shipping address and phone number when you place an order.
- Communications — messages you send us by email or phone.
We also collect limited information automatically when you browse our site, such as your device, browser, and pages visited, through cookies and analytics tools.
How We Use Your Information
- To process and deliver your orders
- To manage your account and provide customer support
- To send order confirmations and service-related emails
- To improve our website, products, and overall experience
Because we offer Cash on Delivery, we do not collect or store card or banking information.
Cookies & Similar Technologies
We use cookies and browser storage to make our store work and to understand how it's used. These fall into a few categories:
- Strictly necessary — required for the site to function and stay secure. These keep you logged in, remember your shopping cart, and protect against fraudulent requests (security/CSRF tokens). The site cannot work properly without them.
- Preferences — remember choices such as your theme (light/dark), language, and a remembered email at sign-in, to improve your experience.
- Analytics — we use Google Analytics to understand how visitors use our site (for example, which pages are popular) so we can improve it. These cookies collect information in an aggregated, anonymized way. You can opt out using Google's browser add-on.
You can control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent parts of the store — such as login and checkout — from working.
Because we offer Cash on Delivery, we do not collect or store any card or banking information.
Third-Party Services
We rely on trusted providers to operate our store, including services for email delivery, website hosting and content delivery, and optional social sign-in (Google and Facebook). These providers only receive the information needed to perform their service. If you choose to sign in with Google or Facebook, we receive basic profile information such as your name and email.
Sharing Your Information
We do not sell your personal information. We share it only with our delivery partner to fulfill your order or when required by law.
Data Security
We take reasonable measures to protect your information, including encrypted passwords and secure connections. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Data Retention
We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We'll respond as promptly as we can.
Children's Privacy
Our store is not intended for individuals under the age of 18, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
Contact Us
For any privacy questions or requests, contact us at [email protected] or +961 71 933 407.
Last updated: 1 June, 2026